Refund/Exchange Policies


In case of cancellation of the Order before the order is confirmed, 100% of prepaid funds shall be returned to the buyer.

No cancellations shall be accepted due to any reason for purchased products that are made-by-order (this is indicated on product page).  

However we shall accept returns and offer full refunds if we ship wrong products or faulty item or goods fail to meet requirements and specifications stated on product page.

In this case, refund shall be made by mutually agreed method (card refund, WU, bank transfer etc) within 5 business days from the date of application.

Products can not be exchanged in case order made. In other cases faulty items shall be exchanged - buyer shall pay return delivery, seller shall pay re-shipping fee.

Please fell free to contact us for any additional information regarding procedure.

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